FREQUENTLY ASKED QUESTIONS

How much is a subscription? 

Subscriptions cost £40 per delivery, including all postage and packing. You can choose to receive a delivery every month or every other month. We also sell gift subscriptions.

When will my card be charged?

On the 5th day of the month. 

When can I expect to receive my delivery?

Around a week after your card is charged, in the second week of the month. 

Will I know the contents of the delivery before it arrives?

No. Each delivery is an exciting surprise.

Will I be tied into a contract?

No. Members are free to cancel or change their subscriptions at any time. Cancel before the 5th of the month and your card won't be charged -- and you won't receive that month's delivery. 

How do I cancel or amend my subscription?

Through our payment partner MoonClerk. Click here to manage your plan. 

How do I update my address?

Through our payment partner MoonClerk. Click here to amend your details. 

How do I change my payment card?

Through our payment partner MoonClerk. Click here to amend your details. 

Can I get a refund on a gift subscription I received or purchased for someone else?

No. Gift subscriptions are non-refundable. 

What happens if my box doesn't arrive or the bottle is broken?

Contact us on hello@sippingliquor.com. 

What do you mean by full-size bottle?

Usually we'll send 700ml bottles. Different distilleries sell their drinks in different sizes, however, so on occasion you'll received one that's slightly smaller. We'll never go smaller than 500ml. 

What else can I expect to receive in my Sipping Liquor mystery box?

In addition to a bottle of craft spirits, you'll get a volume of our Sipping Liquor magazine. This pamphlet contains information on the people behind that month's beverage, production techniques and other interesting tidbits. We'll also include extra surprise gifts. See our Hall of Fame section for pictures of previous boxes. 

I loved this month's beverage. Can I order more bottles?

Contact us on hello@sippingliquor.com and we can put you in touch with the distillery to see if that's possible. 

What options to you offer for gift subscriptions?

We currently offer one-month, three-month, annual bi-monthly and annual monthly options. Check our gifts page for details. 

What if I have even more questions?

Drop us a line on hello@sippingliquor.com.